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Cancellation Policy
We understand that life events can get sometimes prevent you from attending your appointment. In order to be fair to both clients and therapists please be aware of our cancellation policy.
A 24-hour cancellation notice is kindly requested in order to help us reschedule your appointment.
If cancellations are made with less than 24 hours notice of your booked appointment, you will incur a charge of 50% of the cost of treatment if this appointment time cannot be rebooked.
No-Shows: No shows or no notice cancellations will be charged 100% of the cost of treatment. We will also be unable to book you in for further treatments until the balance of the missed treatment has been paid.
If you arrive late to your appointment we reserve the right to shorten the length of the treatment and the original treatment cost will still apply.
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